All help · Technical problems
The app stops or feels slow
Close it and open it again, and make sure you have the latest version from the store. If it keeps happening, report it from Help and choose Technical issue, and say what you were doing at the time — the device type and app version reach us automatically.
Need help with your account?
Anything about your account — purchases, balance, your requests — is handled inside the NEXVEED app, where we can reply to you and follow it up.