Privacy
What we keep about you, why, and how to be rid of it.
2026-09-24
Watching without an account
You can watch without signing in. The first time the app opens it generates a random identifier on your device, and we keep your position in each episode against it. It is not a name, an email, or a number, and we do not link it to you.
Deleting the app deletes the identifier. After that we have no way to know it was yours.
Your account
If you sign in we keep your email address, your NEX balance, the episodes you have unlocked, and how far through each series you are. The email is what ties these to you.
Signing in moves what you watched as a guest onto your account, so making one does not cost you your place.
Balance and unlocked episodes
NEX is an internal credit inside NEXVEED. It is not a cryptocurrency, it cannot be transferred, and it has no value outside the app.
The balance is an append-only ledger: every top-up and every unlock is one line. An episode you unlock stays yours on any device you sign in from.
Measurement
We record usage events — a series opened, an episode started, a paywall reached — so we can tell which episode viewers stop at. They are events about the content rather than about you, and they are not sold or shared with advertisers.
There is no advertising in NEXVEED and no third-party ad tracking.
Where it is stored
Structured data is in a Neon database; video and images are in Cloudflare R2. Playback links are signed and short-lived, so a link to a paid episode cannot be passed on.
Deleting your account
In the app: Account → Settings → Account actions → Delete account. Or write to us from your registered address.
Deletion is final: the balance and the unlocked episodes go with it and cannot be restored. The purchase record stays, with nothing left on it that points to you, because a refund or a store dispute months later still has to resolve.