All help · Purchases
How do I restore my purchases?
Open Me, then Restore purchases. The app asks the store about every purchase that did not finish and reactivates what is needed. Your NEX balance and unlocked episodes need no restoring — they are already on your account.
Need help with your account?
Anything about your account — purchases, balance, your requests — is handled inside the NEXVEED app, where we can reply to you and follow it up.